These Terms and Conditions constitute an agreement made between you, whether personally or on behalf of an entity (“customer”, “you”) and Dirty Bins PA, LLC (“Dirty Bins”, “company”, “we”, “us”, or “our”) as an authorized user of such services provided by the company and any of its subsidiaries.

 

These Terms and Conditions, together with any operating rules, policies, price schedules, or other supplemental documents expressly incorporated herein by reference and published from time to time by Dirty Bins PA, LLC (collectively, the “Agreement”), constitutes the entire agreement between Dirty Bins PA, LLC and you regarding the bin cleaning service. By using the service, you confirm your acceptance of, and agree to be bound by, this Agreement.

 

These Terms and Conditions constitute an agreement concerning your access to and use of www.DirtyBinsPA.com site as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”). You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms and Conditions.

1. Service

Dirty Bins PA, LLC provides a mobile waste bin cleaning service for residential and trash and recycling bins.

 

Frequency:

Monthly- Service every 4-6 weeks.

Quarterly- Service every 12-14 weeks

On Demand- One time service on agreed date

 

Cleaning Day is usually the day AFTER bins are emptied by the trash or recycle hauler. This is to ensure empty bins when we arrive. Variation of cleaning day depends on the areas we are servicing on specific days. Cleaning days will be communicated in advance by text and/or email.

We run a route that is dynamic each day. It is impossible to set a time window for cleaning as the route changes and is updated after each stop. The route and order depend on our work load, traffic, customer additions or deletions, amongst many other factors that make up our day. Please leave bins so they are accessible and empty the entire day. We work from sunrise to sunset.

 

2. Customer Responsibilities

In order for Dirty Bins PA, LLC to provide its services, the customer must abide by the following conditions, or service could be interrupted or postponed, or cancelled and fees may apply.

• A payment method must be on file prior to service. If payment was not provided in sign up, please contact us so we can take information over the phone directly with the owners of Dirty Bins PA, LLC - Trash Bin Cleaning. Payment is not charged until 3 days prior to cleaning day.

• All bin(s) must be empty and available by the curb or alley, or in view from street. If customer lives in a gated community or property, the code must be provided and customer will hold Dirty Bins PA, LLC harmless and release Dirty Bins PA, LLC of any damages or liability to any and all surrounding property. If customer invites Dirty Bins PA, LLC onto the customer's property or inside the garage, then customer is responsible for all damages and releases Dirty Bins PA, LLC from all liability.

• All bin(s) must be free of all trash and animal waste. Bins containing unbagged feces or trash will not be cleaned.

• All bin(s) must be free of chemicals, oils (including motor oil), any petroleum-based products, oil-based paint, glue or other adhesive, or hazardous waste of any kind. Bins containing these substances will not be cleaned.

• All bin(s) must be free of building materials, e.g. plaster, stucco or concrete. Bins containing these substances will not be cleaned.

• A temporary pause (vacation hold) may be placed on service. The customer must notify Dirty Bins PA, LLC by phone, email or text 7 days before scheduled service, and provide a restart date. The service will be temporarily suspended, and the customer will not be charged until service resumes on the agreed upon date. Maximum of 3 pauses per calendar year for monthly customers and maximum of 1 pause for quarterly customers.

• Dirty Bins PA, LLC will not clean damaged bins. A picture may be sent to the customer via email and/or text with a recommendation to replace.

 

If any of the above conditions are not met, Dirty Bins PA, LLC will not perform the service(s) and the customer is still responsible for payment. If Dirty Bins PA, LLC was not able to perform the service, a picture may be sent to the customer via email and/or text with an explanation.

 

 

Additionally, the customer understands that Dirty Bins PA, LLC will make every effort to get all debris out of the bins, but certain substances require several treatments to be completely removed. Certain substances are permanent, and some stains can not be removed. Examples include scuff marks on the exterior of the bin (from trash hauler equipment) and material build up inside of the bin.

 

The customer understands that fly’s and maggots are common in trash bins. We attempt to remove all existing maggots, flies, and their larvae, but do not guarantee the elimination of an infestation. Customer understands that maggots may return in bins that have been cleaned. It only takes one fly to lay eggs; and one day for these eggs to become maggots.

 

Customer will allow Dirty Bins PA, LLC to utilize driveway for cleaning process when necessary for safety reasons. (Busy Road or unsafe area to work on street) Dirty Bins PA, LLC will refuse to work on certain roads that present a danger to employees or assets. The customer’s driveway may be utilized in certain circumstances, and the customer releases Dirty Bins PA, LLC from any and all damages.

 

 

Customer assumes all responsibility for condition of the bin when not actively being cleaned by Dirty Bins PA, LLC or it’s associates. Customer understands that some overspray may occur during cleaning process and releases Dirty Bins PA, LLC from any responsibility of damages to property.

 

 

Customer may request a rescheduled appointment in the event they are not able to get bins outside for service. Multiple concurrent reschedule requests of 2 or more will be subject to a $10 Reschedule fee each. Abusive or frequent reschedule requests will be subject to a $10 Reschedule fee each, and a possible modification of service to quarterly pricing. A vacation pause is allowed, but a restart date must be provided. If service has lapsed for 24 weeks or more, customer may be subject to an additional Service Gap fee of $30 on their next cleaning visit.

It is customer's responsibility to make their empty bins available to be cleaned. Several email and/or text message notifications are sent prior to service. If we do not receive any notice from the client in advance (via the link provided, text message, email or phone call) and we show up to the client's house to find bins that are not available to be cleaned, the client will be subject to a $20.00 No Bins Available fee to cover our time and fuel to make the trip. This would include no bins outside, or bins full of trash/recyclables. This would not include an error by the trash/recycle hauler. If they fail to pick up on your scheduled day, then no fee applies to the client to reschedule.

3. Dirty Bins PA, LLC Responsibilities

Dirty Bins PA, LLC will schedule the customer’s service on a pre-planned route and notify the customer leading up to the day of service via email and/or text message. Dirty Bins PA, LLC will attempt to service all bins on its pre-planned route. Three days prior the customer's day of cleaning, the customer will be charged. The invoice will be paid by any credit on file, and/or by charging the client’s stored credit card. A receipt will be sent by email to the customer.

 

From time to time, Dirty Bins PA, LLC may service bins before trash/recycling has been picked up. In this case, the technician may choose to bag up any trash/recyclables from the bins into a new clean heavy-duty bag. The bins will be cleaned, and the clean trash bag may be reinserted into the clean bins to then be picked up by the customer’s waste hauler.

 

If Dirty Bins PA, LLC is unable to provide its service(s) on the scheduled day due to inclement weather, vehicle maintenance, unforeseen events or otherwise, it will make every attempt to notify the customer in advance and reschedule the customer to the next available opportunity. Due to route scheduling conflicts and/or extended inclement weather, the service visit may be cancelled until the following scheduled service date. The customer will not be charged if service cannot be performed due to inclement weather or vehicle maintenance.

Winter Weather Policy: Dirty Bins PA, LLC first priority is the safety of our customers and their property, our employees, and our equipment. At times, that will include cancelling appointments due to inclement weather conditions. Dirty Bins PA, LLC will attempt to reschedule, but sometimes that may not be possible, and a cancellation of that service visit may occur. In the event of a cancellation, a subscription client may have to wait until the next scheduled cleaning visit for service. At times Dirty Bins PA, LLC may not be able to clean the exterior of the bins due to excess water overspray. The inside will still be cleaned, sanitized and deodorized, and the majority of the wastewater will be collected on the truck. Company policy is that the client will not be charged unless service has been completed. In the event of a cancellation or reschedule due to weather, the client will be notified via email and/or text. Dirty Bins PA, LLC will not be held responsible for frozen water left behind from the cleaning process and the client hereby releases Dirty Bins PA, LLC from any liability.

 

4. Charges

The customer agrees to pay all charges for the service(s) and any applicable taxes. Dirty Bins PA, LLC reserves the right to adjust pricing at any time. Changes in pricing may be communicated to the customer via updates to the website and/or email. It is the customer’s right to choose to continue or discontinue the service at any time. For subscription plans, the service will continue on a recurring basis until cancelled by the customer. Customers may request a change to the selected service plan up to 7 days in advance of the next scheduled service.

 

Service Based Payment (Pay as you go):

• Customer must have a Debit Card or Credit Card stored on file and have accepted automatic future charges.

• Customer will be billed/charged before each service visit.

• Customer is responsible for paying for the service requested regardless of the number of bins present and available for cleaning.

• A notification is sent to customer after each service.

• Payment is automatically collected 3 days prior to each service.

• A receipt will be sent to the customer via email after payment has occurred.

• For subscription plans service is ongoing until customer cancels service.

 

Pre-Payment:

• Customer must have a Debit Card or Credit Card stored on file, and have accepted automatic future charges.

• Pre-Payment charges will be made in advance of the first cleaning.

• Customer’s account will maintain a credit that will be drawn down after each service visit until depleted.

• Customer is responsible for paying for the service requested regardless of the number of bins present and available for cleaning.

• A notification is sent to customer after each service to keep customer informed of current balance available on account.

• Once customer’s account is depleted, Dirty Bins PA, LLC will automatically charge the customers for another 12 month period of service, or convert the customer to pay as you go for same service interval. A pricing adjustment may be necessary.

• Service is ongoing until the customer cancels service for subscription plans.

 

Dirty Bins PA, LLC will utilize industry leaders in payment processing to safely and securely store customer’s credit card information. Customer’s card will be run automatically 3 days prior toservice, and a receipt will be sent via email. Pre-payment option may be terminated at any time.

5. Referral Program

Existing subscription customers in good standing may be eligible to receive one free cleaning per referral of a new first time paying subscription customer. There is no limit to the Referral Program. Existing customer will forfeit the free cleaning credits if they cancel their existing subscription after receiving free cleaning credits before utilizing the free cleaning credit. If the existing customer cancels subscription after utilizing the free cleaning credits but before paying for another subscription cleaning, they are subject to a charge for each cleaning that was free (equal to the subscription price). Dirty Bins PA, LLC reserves the right to terminate the Referral Program at any time.

 

6. Modifications to Terms and Conditions and/or Customer Agreement

Dirty Bins PA, LLC reserves the right to modify and/or amend the Terms and Conditions and/or the Customer Agreement at any time by posting a revised Terms and Conditions and/or the Customer Agreement at www.DirtyBinsPA.com and/or sending information regarding the amendment to the email address you provided to Dirty Bins PA, LLC.

 

7. Modifications to Service

Dirty Bins PA, LLC customers may adjust service frequency at any time and will accept the price difference to do so.

 

8. Default Payments

Dirty Bins PA, LLC reserves the right to suspend or terminate your service without notice upon rejection of any credit or debit card charges, or if the customer’s card issuer (or its agent or affiliate) seeks return of payments previously made to Dirty Bins PA, LLC. Such rights are in addition to and not in lieu of any other legal rights or remedies available to Dirty Bins PA, LLC.

 

9. Cancellation of Subscription Service

The customer may cancel a subscription service at any time. Cancelation is subject to the terms listed below. Should these terms not be met, the customer will be responsible for the fees stated in the contrac along with any legal fees related to the collection process.

a. If a monthly subscription (which is defined as 12 months of consecutive service) cancellation occurs before six cleaning visits, the customer will have the option to buy out the remaining cleanings to reach the six cleaning minimum.

b. If a quarterly subscription cancellation occurs before three cleaning visits, the customer will have the option to buy out the remaining cleanings to reach the three cleaning minimum.

c. Cancellation must occur a minimum of 7 days in advance of next scheduled service date. Cancellation notice is required via telephone.

d. Pre-payment refunds are not available for cancellation of service.

10. Customer Information

We do not sell, trade, or rent customer’s personal identification information to others. Dirty Bins PA, LLC utilizes industry leading PCI compliant credit card information storage through their payment processor.

11. Sanitization and Disinfection

The customer understands that Dirty Bins PA, LLC high pressure hot water is a great defense against germs and the environments they thrive in, but that Dirty Bins PA, LLC can not guarantee the complete elimination of all contagions within, around and on garbage bins. Dirty Bins PA, LLC will make all reasonable efforts to sanitize and disinfect to the best of their ability but makes no claims to prevent disease and/or the spread of contagions.

12. Maggots

The customer understands that fly’s and maggots are common in trash bins. We attempt to remove all existing maggots, flies, and their larvae, but do not guarantee the elimination of an infestation.

If you have any questions about our service or these Terms of Service, please contact us at this website or email us at Info@DirtyBinsPA.com You also may call or text us at 570-299-1888.

Terms of Service

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All of Northeast Pennsylvania

 

© 2026 by Dirty Bins PA, LLC, Pittston, PA

All rights reserved.

Dirty Bins PA, LLC - Trash Bin Cleaning Service

570-299-1888

Click here to read our Terms of Service

 1. Definitions - “Company”, “We”, “Our” refers to Dirty Bins PA, LLC. - “You”, “Your” refers to the user or visitor of our website.

 2. Intellectual Property Rights Other than the content you own, under these Terms, Dirty Bins PA, LLC and/or its licensors own all the intellectual property rights and materials contained in this Website.

 3. Restrictions You are specifically restricted from all of the following: - publishing any website material in any other media; - selling, sublicensing and/or otherwise commercializing any website material; - publicly performing and/or showing any website material; - using this Website in any way that is or may be damaging to this Website; - using this Website contrary to applicable laws and regulations.

 4. Your Content In these Website Terms and Conditions, “Your Content” means any audio, video text, images or other material you choose to display on this Website. You grant to Dirty Bins PA, LLC a non-exclusive license to use, reproduce, adapt, publish, translate and distribute Your Content in any and all media.

5. No warranties This Website is provided “as is,” with all faults, and Dirty Bins PA, LLC expresses no representations or warranties, of any kind related to this Website or the materials contained on this Website.

 6. Limitation of liability In no event shall Dirty Bins PA, LLC, nor any of its officers, directors and employees, be held liable for anything arising out of or in any way connected with your use of this Website.

 7. Indemnification You hereby indemnify to the fullest extent Dirty Bins PA, LLC from and against any and all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.

 8. Variation of Terms Dirty Bins PA, LLC is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.

 9. Contact Information If you have any questions about these Terms, please contact us at: Info@dirtybinspa.com --- © 2026 Dirty Bins PA, LLC. All rights reserved.